Our festivals are committed to making the events accessible to everyone. The festival is held outdoors. There are sometimes great distances between stages. There will be a special viewing area at the main stages for those with mobility limitations. An Access Center will be set up next to the Info Booth at each festival entrance to assist at the event. The Access Centers are staffed continuously by professionally trained staff who can answer all questions.
When you enter the festival grounds, visit the Access Center to obtain an Access wristband allowing entryto the accessible viewing areas. All passes to the festival are general admission or VIP, purchasing an accessible ticket is not necessary. The accessible viewing areas are located in GA sections.
The Access wristband does NOT guarantee a spot in these areas and is to show Festival staff that the patron plus one companion is eligible to enter the accessible viewing areas or the Deaf and Hard of Hearing areas. The Access wristband is non-transferrable. Please note that the viewing areas have a limited capacity and are available on a first-come, first-served basis. We cannot save or reserve seats or areas on the platform. Once it’s determined that an accessible viewing area is filled to capacity(including adequate aisle space for entering and exiting the area), the area will not be available for additional entry.
Signage will be placed at the Festival identifying all viewing areas for patrons with mobility limitations and patrons who are Deaf/Hard of Hearing. Please visit the Access Center for a map of the festival grounds.
Patrons with mobility impairments or Deaf/Hard of Hearing patrons can request an Access wristband at the Access Center. This wristband is to show Festival staff that the patron plus ONE companion is eligible to enter the accessible viewing areas. The accessibility wristband is non-transferrable.
The festival is wheelchair accessible but is a large venue with great distances between activities and attractions. It is outdoors and across city streets and pathways. Some travel is over natural terrain and terrain designed for motor vehicles. If it should rain, there could be mud.
The festival does not provide personal care, golf cart rides, or push services of any kind or wheelchairs for rent or loan. Wheelchairs, power wheelchairs, and three or four-wheeled scooters are allowed only for use by patrons with mobility disabilities. For safety reasons, requests to use other power-driven mobility devices will be reviewed on a case-by-case basis.
Powered wheelchairs may also be charged at the Access Center. Patrons should bring all cords and accessories needed to charge their devices. Chargers must use a 110-volt, 20-amp circuit.
Accessible portable toilets are available at the ends of each bank of portable toilets throughout the festival venue.
Pets are not allowed within the festival grounds. However, service animals, which have been trained to provide assistance to an individual with a disability, are welcome. If accompanied by a service animal, you will be provided a Patron Notice of Responsibility for a Service Animal. Please enter through the accessible lane at either entrance for assistance.
Outside food and drink are not allowed inside the Festival, but if a patron has special medical dietary restrictions, enough food for the one person for the day will be allowed. Patrons are allowed to bring their medically necessary materials and medications into the Festival, provided that all medicine has a prescription label with the patron’s name.
Our personnel at the entry gates will verify the contents of any medically necessary materials. Out of concern for the festival staff who handle the trash, please dispose of your medical waste and syringes in the proper disposal, which is located at the Medical Tent. Please do not dispose of these items in other trash bins at the Festival.
Limited parking for patrons with disabilities will be available at the event. Patrons with proper ADA vehicle credentials will be directed to park in the Boaters Lot near the Jibboom Street festival entrance. Please follow the signage and the direction of festival staff and police to access this parking area.ADA parking is available on a first-come, first-served basis. You must have a valid state issued Disabled Person Parking placard, permit or license plate-as well as proof it belongs to you for entry into the ADA Parking Lot.